Refund Policy

We would rather you spend your money somewhere useful than sit in a course that is not working for you. The policy below is deliberately simple.

The 14-day guarantee

Ask for a refund within 14 days of your cohort’s start date and you get all of your money back. You do not need to justify it and you do not need to have completed anything. One email is enough.

After 14 days

Once two weeks of a four-week cohort have passed, most of the material has been delivered, so we no longer offer refunds. If something genuinely went wrong on our end, write to us anyway and we will sort it out.

How to request one

Email hello@brief.com from the address you enrolled with and say you would like a refund. We process it within five working days. The money returns to the card you paid with, and your bank usually takes another few days to show it.

If we cancel

If we cancel or postpone a cohort and the new dates do not suit you, you get a full refund regardless of how much time has passed.

Transfers

Prefer to move rather than leave? You can transfer your seat to the next cohort once, free of charge, as long as you ask before the current cohort reaches its halfway point.